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How bos199 Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and exactly how we protect it.

Account data protectedDANA, OVO, GoPay transaction privacyYour right to access and deleteNo data sold to third partiesSecure account storage
bos199 How bos199 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply consistent data-handling practices across every part of the platform — from the moment you tap deposit in your GoPay app to the moment your withdrawal clears. Here is what that looks like in practice across four key areas.

Cookies and Session Tracking We use session cookies to keep you logged in and to remember lobby preferences. You can clear cookies at any time through your browser or mobile device settings without losing your account.
Account Security Measures Every login triggers an OTP verification step to your registered contact. Unusual device or location patterns are flagged automatically before access is granted to your account.
Data Retention Period We keep account and transaction data for as long as your account remains active and for a period after closure as required by applicable regulations. You may request early deletion where local law allows.
Who Sees Your Data Only our internal operations and compliance teams access your personal data. Payment processors — DANA, OVO, GoPay — receive only the transaction detail needed to confirm your deposit or withdrawal.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove the personal data we hold on your account, reach out through any of the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Your request will be handled by our account operations team, not an automated system.

Live Chat Open the chat widget inside your account dashboard. Describe your data request clearly — our team will confirm receipt and next steps without delay.
Email Support Send your data access or deletion request to our support email listed in the account help section. Include your registered email and the nature of your request.
Account Help Centre The Help Centre inside your bos199 account has a dedicated privacy request form. Submit it while logged in so we can verify your identity before processing.

Common Questions About Your Privacy at bos199

Below are the questions we hear most from account holders about how their data is managed, what rights they have, and how to act on those rights through their bos199 account.

We collect your name, email address, contact number and the details you enter during account setup. No payment credentials from DANA, OVO or GoPay are stored on our side.

We do not sell or rent your data. Payment processors like DANA, OVO and GoPay receive only what is needed to process your transaction — nothing beyond that reaches external parties.

Submit a request via Live Chat or the privacy form in your account Help Centre. Verify your identity with your registered email and our team will respond with your data summary.

Yes. Submit a deletion request through the Help Centre form or email support. We will process it in line with applicable regulations, which may require us to retain certain transaction records.

Session cookies keep you logged in and store lobby preferences across visits. You can remove them in your device settings at any time — this will not affect your account balance or history.

Only transaction references and timestamps are stored so your balance reflects correctly. Your wallet PIN and full payment credentials stay inside your e-wallet app and are never passed to us.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.